Cancellation Policy

This cancellation policy outlines about how you can cancel or seek a refund for a product/service that you have purchased through the Platform. 

Under this policy:

Cancellations will only be considered if the request is made 2 days after placing the order. However, cancellation requests may not be entertained beyond 48 hours. In such an event, you may choose to email us at Contact@idelx.com.  

In case you feel that the course purchased is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 days of purchasing the product. The customer service team, after looking into your complaint, will take an appropriate decision. In case of any refund approved by idelx, it will take 7-10 business days for the refund to be credited.